by Ray Dodd — They annoy us. Cause us trouble. Push our buttons. They are difficult people, and we seem to encounter them constantly: at work, at home and everywhere in between. What do we need to know to deal with the people who repeatedly irritate us? What do we do, in particular, if these […]
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10 steps for dealing with difficult people — from cantankerous coworkers to temperamental teenagers
Questions: A tool for problem solving and self-discovery
February 28, 2012
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by Laura Orsini — “If you don’t ask the right questions, you don’t get the right answers. A question asked in the right way often points to its own answer. Asking questions is the A-B-C of diagnosis. Only the inquiring mind solves problems.” — Edward Hodnett One of the best gifts my father ever gave […]
July 17, 2013
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