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Serve people well — and you’ll be served well yourself

September 9, 2012

Comments Off on Serve people well — and you’ll be served well yourself

by Bob Burg and John David Mann —  In the wee hours of a freezing winter morning, a furnace repairman was awakened out of a cozy, restful sleep by a family whose furnace had suddenly stopped working. A half-hour later he was in the family’s basement with the family huddled around him watching, shivering and […]

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